Last updated: April 26, 2026
Advance Trans Inc. ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information. By using our website at advancetransinc.com or contacting us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information when you interact with our website or services:
- Contact Information: Name, email address, phone number, mailing address, city, state, and zip code.
- Communication Data: Messages, inquiries, or requests you send through our contact forms.
- Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically via cookies and analytics tools).
- SMS Opt-In Data: If you opt in to receive SMS messages, we collect your mobile phone number and consent record.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and service requests.
- To send appointment reminders, shipping updates, dispatching notifications, and other operational communications.
- To send SMS messages to users who have opted in to receive them.
- To improve our website, services, and customer experience.
- To comply with legal obligations and enforce our policies.
3. SMS Communications
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Advance Trans Inc. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See this privacy policy at advancetransinc.com. Message HELP for help. Reply STOP to any message to opt out.
SMS consent is not shared with third parties.
4. Who We Share Your Information With
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating our website or delivering services (e.g., email providers, analytics platforms), subject to confidentiality obligations.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
We do not share your personal information with unaffiliated third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal information.
- Opt out of SMS communications by replying STOP to any message.
- Contact us for assistance by replying HELP to any SMS message.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: contact@advancetransinc.com
- Phone: +1 (234) 529-8877
- Address: 4833 Darrow Rd. Stow, OH 44224, Suite 104
- Website: advancetransinc.com/contact-us
For SMS terms, see our Terms & Conditions.
